What, how, when & where at Sheraton Dusseldorf Airport Hotel
Your questions, our answers
What, how & where - all information about Sheraton Dusseldorf Airport Hotel
Please find our answers on frequently asked questions about your stay at the Sheraton Dusseldorf Airport Hotel here.
If you have further questions, please contact us by phone at +49 (0)211 / 4173 0 or send us an e-mail to: firstname.lastname@example.org
1. Where can I park my car at the airport hotel and how much does it cost?
On the entire area of the Airport Dusseldorf you will find chargeable parking spaces. Directly beneath the hotel, you will find car park P3 from where you can reach the hotel directly and dry-footed. A pre-reservation for a parking is possible - kindly contact us.
2. Where at the airport is the Sheraton hotel located?
The Sheraton Dusseldorf Airport Hotel is directly connected to the Airport Dusseldorf. Simply follow the signs to the hotel respectively to car park P3 within the terminals. The Sheraton Dusseldorf Airport Hotel is situated within green surroundings on the rooftop of the airport car park P3.
3. Are there special prices for children at the Sheraton Airport Hotel in Dussendorf?
Children up to 12 years of age stay free of charge at the room of their parents in an extra bed. Children older than 12 years pay the regular price for an extra bed. Children up to 3 years of age eat for free, children from 4 to 12 years of age pay half price for our breakfast buffet. Children older than 12 years of age pay the regular price for the breakfast buffet.
4. How can I handle the assumption of costs?
For an assumption of costs of your stay at Sheraton Dusseldorf Airport Hotel please use our assumption of costs form which you can download here.
5. Are dogs allowed in the airport hotel and what are the costs for an animal?
Dogs are permitted at Sheraton Dusseldorf Airport Hotel. The cost per dog is € 15 per day. Please note that dogs are not permitted in the restaurant and bar area.
6. How much does an extra bed cost at Sheraton Dusseldorf Airport?
An extra bed is available at the Hotel on request for a price of € 30 per person per day.
7. What are the costs for Internet usage at the airport hotel?
Sheraton Dusseldorf Airport provides free Wi-Fi in all guest rooms and public area.
8. What are the regulations concerning the sale of alcohol?
Full alcoholic beverage service will be provided to individuals 18 years or older (with valid identification). Individuals 16 years or older will be allowed to purchase beer or wine drinks only.
9. When can I check-in and check-out at Sheraton Dusseldorf Aiport hotel?
Generally, the check-in time is 3.00 p.m. and check.out time is 12.00 p.m. Early arrival and late check.out are available upon request and availability and for an additional charge. It is possible to deposit your luggage.
10. How high is the applicable VAT?
Changes in the VAT (value added taxes): Our prices include the legally regulated VAT. Should it come to an official raise of the VAT after guests have booked their stay, prices will increase accordingly as the VAT is applicable to the guests booked stay dates.
11. Where in the airport hotel is smoking allowed?
Sheraton Dusseldorf Airport Hotel is a non-smoking hotel. In accordance with the local law and out of respect for our guests smoking is prohibited in all public areas. It also includes the lobby, the bar and the restaurants.Smoking is only allowed in the smoking corner (will be heated in cold seasons) and in the Sky Garden.Guests, who are disregarding the no-smoking-rule, will be charged a cleaning fee of € 200,- . For further information, please do not hesitate to ask the hotel.
12. When can I have breakfast at the airport hotel and what does it cost??
The breakfast buffet is served at our Restaurant Otto for € 25 per person.
- Monday - Friday: 05:00 am - 10:30 am
- Saturday - Sunday: 05.00:am - 11:00 am
In addition we offer you between 3.30 am - 5:00 am an continental early bird breakfast for free.
13. How far is the hotel from Dusseldorf trade fair grounds?
The Dusseldorf trade fair grounds are located approximately 3 km from the hotel. Hotel guests can use a free shuttle from the airport to the fair grounds, do not hesitate to ask at the reception to learn more about it.
Furthermore, the grounds are within easy reach by bus. Take the bus 760 to the direction Dusseldorf - Rosspfad until the stop Dusseldorf Freiligrathplatz. From there, take the underground U78 to the direction ESPRIT Arena / Messe Nord until the end stop. It will take about 15 minutes to get there.
Alternatively take the suburban train S11 to the direction Bergisch-Gladbach until the stop Dusseldorf Main Station and change to the underground line U78 to the direction ESPRIT Arena / Messe Nord. until the end stop. It will take about 30 minutes to get there.
14. Where can I apply for a job at the hotel or adress a question about an internship or apprenticeship?
You are interested in an internship or apprenticeship at the Sheraton Dusseldorf Airport Hote or you have a question regarding a job vacancy?
Please send your application to:
Sheraton Dusseldorf Airport Hotel
Terminal Ring 4
Frau Cathérine Kost / Human Resources
Telephone for questions: +49 211 4173 0